A full-day professional development event exploring effective collaboration with interpreters and strategies for managing challenging interpreting situations, with a focus on tribunal settings (TASCAT) and real-world interpreting practice. The session brings together interpreters, service coordinators, and tribunal staff to enhance communication quality, role clarity, and system effectiveness.
This AUSIT Professional Development event provides a comprehensive exploration of working effectively with interpreters across institutional and high-pressure environments.
The morning session focuses on the TASCAT context and interpreter service operations, including interpreter booking processes, briefing and debriefing practices, interpreting modalities (face-to-face, telephone, and video), role clarity, and maintaining accuracy in complex interactions. It also includes an overview of the Statewide Interpreter Booking Service (SIBS), current operational challenges, and service improvement initiatives, followed by a Q&A session addressing real-life tribunal scenarios.
After lunch, the afternoon session shifts to the interpreter practice perspective, focusing on managing difficult interpreting situations. Topics include handling distressed or incoherent speakers, navigating ethical dilemmas (accuracy versus appropriateness), and applying strategies for interruption, clarification, and maintaining professional boundaries. Interactive case discussions and participant Q&A provide opportunities for practical reflection and shared learning.
The event concludes with key takeaways and closing remarks, reinforcing best practice approaches to interpreter-mediated communication and service delivery.
Attendees are strongly encouraged to use public transport or plan ahead for street parking availability to ensure timely arrival.
Meet our Presenter - Zeph Lyne-Spink
Zeph Lyne-Spink is the current Coordinator of Interpreter Services, overseeing the provision of language services within the Tasmanian Health Service.
Zeph was born in and currently resides in Hobart, Tasmania. He has a passion for health and fitness, with over 17 years of experience working in the Health service, 10 of which have been within the Statewide Interpreter Booking Service.
He also enjoys keeping an active lifestyle, having competed in and taken up coaching and mentoring roles in a variety of sport and fitness-related activities over the years.
Public Transport Information
The venue is located in central Hobart and is accessible by Metro Tasmania bus services. Several bus routes stop within walking distance of the CBD.There is no on-site parking available at the venue. Street parking is the main option in the surrounding Hobart CBD area. Attendees are encouraged to allow extra time to find parking, as availability may be limited during peak hours.
Parking Information
There is no on-site parking available at the venue. Street parking is the main option in the surrounding Hobart CBD area. Attendees are encouraged to allow extra time to find parking, as availability may be limited during peak hours.
PD Points, Certificates and recordings
Intermediate PD. This is a full-day event, eligible for 20 PD in Activity B.2 of the new NAATI Recertification Catalogue and will not be recorded.
PD Certificates will be shared with confirmed attendees after the event. It may take 1 to 2 weeks to be sent out.
We look forward to seeing you there!
TAS Branch
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Friday 25 September 2026
9:30 AM - 3:00 PM AEST
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Tasmanian Civil and Administrative Tribunal (TASCAT), 38 Barrack St, Hobart TAS 7000
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AUSIT Members - FREE
Non-Members - FREE
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Register HERE
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